FAQ

We partner with trusted global suppliers to deliver your items quickly and affordably. Most of our items are shipped from international warehouses.

📦 Shipping Information

United States 🇺🇸

• Processing Time: 1–2 business days
• Standard Shipping: 4–7 business days
• Express Shipping: 2–4 business days
• Tracking number provided with every order

International 🌍

• Processing Time: 1–2 business days
• Standard Shipping: 7–14 business days (varies by destination)
• Express Shipping: 4–8 business days
• Customers are responsible for any customs fees or import duties

Additional Notes:

• All orders are shipped with tracking for peace of mind.
• Delivery times are estimates and may vary due to carrier delays or customs processing.
• You’ll receive a confirmation email with tracking details once your order ships.

We offer a 15-day return policy on unused, unopened items original packaging. To initiate a return, contact us at help@supportsimplyphysique.com with your order number. 

If you receive a damaged or wrong item Please contact us within 48 hours of receiving your order and include: 

1. A photo of the item and your order number.

We'll make it right with a replacement or refund.